Boot Runner 3 Windows Partition missing

MAK-CS · February 18, 2018, 7:12pm

Hello support team,
after installing BR3 I only see my macOS partition “macOS HD1” and not my Windows partition “Win10 HD1” (EFI BOOT in option-A boot screen). No BR3 profile is installed. CSR is disabled.

My option-A boot screen:

Whats my fault?

Greetings
MAK-CS

tperfitt · February 21, 2018, 1:43am

Boot Runner appears over the Login Window. Select the Mac partition and you should see Boot Runner over the login window. Make sure automatic login has been disabled.

tim

MAK-CS · February 21, 2018, 5:14am

That’s no my problem. All you wrote is working. But I don’t see my Windows 10 Partition to select in Boot Runner.

tperfitt · February 23, 2018, 3:20pm

Sorry, I misunderstood. If you open Disk Utility, do you see the boot camp partition? Is it mounted on the desktop?

tim

MAK-CS · February 23, 2018, 9:58pm

Hello Tim, yes, I see the boot camp partition in disk utility and on desktop…

MAK-CS · February 28, 2018, 6:41pm

Hello Tim, any ideas what I can do to fix my problem?

tperfitt · March 2, 2018, 10:52pm

Can you try launch boot runner directly in the Finder? It is in /Library/PrivilegedHelperTools/ and you should be able to double click on it. Try mounting / unmounting / remounting and see if it shows up.

To dismiss when running in the Finder, just select the Mac volume.

tim

MAK-CS · March 3, 2018, 7:03am

Hello Tim,
I tried what you explained: If I start Boot Runner directly from finder I see my Windows 10 partition. After unmounting I do not see it and after remount I see it again in Boot Runner. Only after booting my iMac I do not see my Windows 10 partition.

Rainer

tperfitt · March 6, 2018, 8:59pm

Rainer,

To be clear, when you reboot, you see the Boot Runner screen, but only the Mac volume shows up? And if you select the Mac volume, the login window appears? Is that correct?

tim

MAK-CS · March 7, 2018, 6:34pm

Hello Tim, that is Correct!

tperfitt · March 12, 2018, 9:35pm

One last question: If you select “logout” from the apple menu, does it show the Boot Camp volume? It sounds like the volume is getting unmounted at the login window.

tim

MAK-CS · March 13, 2018, 6:04am

After logout I don’t see the Boot Camp volume.

tperfitt · March 14, 2018, 7:38pm

Ah, ok. So that means that something is unmounting the Boot Camp partition at logout. You have 2 options:

Create a configuration at https://profiles.twocanoes.com with the disk device for the unmounted volume under “Show Unmounted Volumes”. See the boot runner user guide for full details.
Figure out what is unmounting the boot camp partition. Are you using any 3rd party NTFS drivers?

tim