Error restoring cloned image to bootcamp partition

I’m trying to move my windows 10 from an older iMac to a new iMac. The creation of the image takes about 3 hours. It seems strange that it says that it is copying the NTFS disk. Surely this should be Ex-Fat?
When I try to restore the image to the new iMac this is the error that I get.
“An error occurred when trying to determine the Windows mount point.”
What am I doing wrong?

Windows is on NTFS so that should be correct. As for the error message, can you send me the log?

log show --style syslog --predicate ‘process contains[cd] “Winclone”’ --info --last 2d

(you can adjust the argument of “2d” from 2 days to other time periods that you want the log, like “10m” for the last 10 minutes or 3h for the last 3 hours).

Attached is the log file as requested.

(Attachment winclone_log.rtf is missing)

I’ve tried attaching the log file to this reply, but the forum removes it as not a valid file type.
I then tried to cut an paste into the post but it again removes it as there were too many characters in the log.
What next?

The best way to do it is to post the log to a service that include a link (I like but something like dropbox would work as well).


I’m trying to check that I am doing everything correctly having viewed your video.
It takes approx 20 mins to create an image onto an external hard drive. This is from my old iMac. I then create a boot partition on the new iMac. I connect the external hard drive and open Winclone8. Click restore image and it starts. I started this restore image at 9:00 am this morning and at this moment in time 15.29 it’s still going. I’ve decided to cancel and give up as I’m wasting too much time.
I’ll try to send you the log file via Dropbox later today.

Just sent log file via dropbox transfer. Please let me know if it doesn’t arrive


Here is the link <>


Paul day


The log shows that it was cancelled:

2020-10-23T15:32:47+01:00:Helper tool error: User Cancelled


Yes, I cancelled it because it had been running for several hours. Is that normal?


It could be. The log should show any progress and if it is still running, let it run. You can also open Activity Monitor and verify disk activity.