Hello,
Old Bootcamp - iMac 2015 - Mac OS Mojave - windows 10 pro
New Bootcamp - iMac 2020 - Mac OS BigSure - windows 10 pro
Winclone software version 9
Creation of the image of the old bootcamp without any hassle.
Image Restore → Helper tool error: Windows Mount Resolution Error
LOG file:
2021-06-02T23:10:16+02:00:Restoring NTFS from image, 85.491447% complete
2021-06-02T23:10:16+02:00:Last message repeated 28 times
2021-06-02T23:10:16+02:00:Restoring NTFS from image, 85.500000% complete
2021-06-02T23:10:17+02:00:Warning : no alternate boot sector in image
Syncing …
2021-06-02T23:10:17+02:00:Last message repeated 13 times
2021-06-02T23:10:17+02:00:Syncing, 85.500000% complete
2021-06-02T23:10:21+02:00:Copying EFI Files, 91.000000% complete
2021-06-02T23:10:23+02:00:source device is file:///dev/disk0s3
2021-06-02T23:10:25+02:00:Helper tool error: Windows Mount Resolution Error
2021-06-02T23:10:26+02:00:Error Error Domain=com.twocanoes.WincloneHelper Code=-1 “Windows Mount Resolution Error” UserInfo={NSLocalizedDescription=Windows Mount Resolution Error, NSLocalizedRecoverySuggestion=An error occurred when trying to determine the Windows mount point. Please check the log for more information}
2021-06-02T23:10:26+02:00:Setting the system to allow sleep…
Is this error resolvable? If yes, how.
Thank you for your intervention.
The issue is blocksize. The new macs have a 4k physical block size. Please create a winclone image using wim (file) based imaging and then it should restore fine. You set this in preferences.
tim
I’m having a similar issue. When using the “Quick Install Windows” feature, it gets to about 90% complete then errors out with “An error occurred when trying to determine the Windows mount point. Please check the log for more information”. The logs show this information.
2021-12-01T06:49:02-08:00:source device is file:///dev/disk0s3
2021-12-01T06:49:04-08:00:Helper tool error: Windows Mount Resolution Error
2021-12-01T06:49:05-08:00:Error Error Domain=com.twocanoes.WincloneHelper Code=-1 “Windows Mount Resolution Error” UserInfo={NSLocalizedDescription=Windows Mount Resolution Error, NSLocalizedRecoverySuggestion=An error occurred when trying to determine the Windows mount point. Please check the log for more information}
2021-12-01T06:49:05-08:00:Setting the system to allow sleep…
2021-12-01T06:49:35-08:00:Mounting Error: An timeout occurred when mounting /dev/disk0s3. Please check that you can mount the volume in Disk Utility and try again
Additional Info: Error occurred at TCSPrivHelperToolController.m:513
2021-12-01T06:49:35-08:00:Mounting Error
I am using a Windows 11 ISO from the Microsoft download site.
What version of macOS on what hardware?
tim