Multiple problems with Winclone Standard 7.3.4 (42138)

Winclone
1

Hi,

I recently upgraded to Winclone 7 and have been experiencing many problems with the software.

My system specs are:

MacBook Pro 15" 2018
MacOS 10.14.5
Windows 10 Pro (using Boot Camp), installed using Win10_1903_V1_EnglishInternational_x64.iso
Parallels Desktop, Version 14.1.3 (45485)
Tuxera NTFS Version 2018
Winclone Standard, Version 7.3.4 (42138)

Right after installing Windows 10, I made several clones with Winclone. Of these, only the very first clone is able to be restored to a usable state. All restores result in a damaged Windows installation, which requires Windows to restart and repair itself. Only the first clone is able to be repaired so that it will boot.

Now I have new problems as I cannot get Winclone to even complete clones of the current Boot Camp partition. I have had multiple errors. Note that the current Windows 10 installation is one that was previously imaged and restored by Winclone 7.

Firstly, Winclone’s registry_lookup started crashing. As a troubleshooting step, I have excluded the Boot Camp partition from Tuxera NTFS, and now the registry_lookup crash has stopped.

However, every attempt to run a clone still results in an error, with status 46. I have run chkdsk on the Boot Camp partition multiple times, and the Windows 10 install is working absolutely fine with no issues. Windows 10 is fully shut down. I have tried multiple destination volumes, all of which have also been checked for errors.

Also, it’s not very helpful that after the error 46, Winclone then pops up a window saying that the clone has been completed successfully, when what it has created is a 9 KB file.

I have searched and read all the related threads in the Twocanoes forums, and have not found any solutions…

2

I think i saw a message from you in support that disabling the tuxera driver helped.

tim

3

Hi Tim,

Sorry, but your response doesn’t make sense, and doesn’t respond sensibly to the many points in my support request.

Disabling Tuxera NTFS on the Boot Camp partition stopped the registry_lookup crash, but didn’t help with the many issues with failed cloning. Also, the registry_lookup crash wasn’t happening previously with Tuxera NTFS enabled, so clearly there is a bug there in Winclone.

I have now been able to complete clones by turning block-based imaging on in the Winclone preferences. The problem is I can’t trust Winclone as I have been encountering so many errors.

Essentially Winclone is a backup and recovery tool, so stability and reliability is paramount.

I am surprised at the poor quality of many support responses in the Twocanoes support forums. Many responses seem to be fired off without much thought or care.

4

Sorry that you are not satisfied with Winclone or the service. I will refund your purchase. I’m trying my best.

tim