Pop Up during workflow

Is there a way to get a popup prompt to show during the workflow. I added a script that checks a file and if it can’t find a matching serial number, it’s supposed to prompt for the user to enter in that information. I’m using System Events to try and get the prompt to show up but it never does and it causes the workflow to error out.

This is what variables are meant to do. You provide a question, the tech gives the answer, and it is passed to a script. Check out variables in the user guide.


If I set a variable that way, will the pop-up always show up? I only want the pop-up to show up if something isn’t found in the CSV file.