Winclone 8 license not working after purchase

After update to winclone 8 it’s not working anymore… whats wrong here?
It’s saying: the license key could not be used to activated. Please check the email adress, liscensekey, verify network connectivity an that you have exceeded your total number of activations.

I am using this one and only pc, yes I have internet otherwise I could not post this item online. The email is 100% correct and I copy paste the key, so that also will be correct I guys.

Kind regards,

Mark

Our records show that you requested a refund and it was processed so the license is not longer valid.

tim