Winclone basic hangs in saving image

Hi, I just bought Winclone basic for imaging my bootcamp partition.
Unfortunately the program does not work. It hangs in the screen: Starting Up when creating a bootcamp Image.

I use MacOS 10.13.2 High Sierra with a bootcamp partition W10.

This is my error log. Any idea?

standaard 14:47:17.743915 +0100 Winclone 6 LSExceptions shared instance invalidated for timeout.

standaard 14:47:22.747810 +0100 Winclone 6 CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces, or set CA_ASSERT_MAIN_THREAD_TRANSACTIONS=1 to abort when an implicit transaction isn’t created on a main thread.

standaard 14:47:24.675179 +0100 Winclone 6 marked as needing display, even though it has received display 3 times this cycle. Future marking as needing display might be ignored.

standaard 14:47:31.773425 +0100 Winclone 6 hiberfil exists…probing…

standaard 14:47:32.319630 +0100 Winclone 6 Windows 10 Pro

standaard 14:47:32.319746 +0100 Winclone 6

standaard 14:47:32.393055 +0100 Winclone 6 Professional

standaard 14:47:32.393350 +0100 Winclone 6

standaard 14:47:32.465378 +0100 Winclone 6 16299.15.amd64fre.rs3_release.170928-1534

standaard 14:47:32.465532 +0100 Winclone 6

standaard 14:47:32.537585 +0100 Winclone 6 16299

standaard 14:47:32.537743 +0100 Winclone 6

standaard 14:47:33.372938 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:33.373059 +0100 Winclone 6

standaard 14:47:33.373122 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:33.373215 +0100 Winclone 6 Product: Windows 10 Pro, Edition: Professional

standaard 14:47:33.373269 +0100 Winclone 6 Found Windows 10

standaard 14:47:37.685416 +0100 Winclone 6 Found BOOT folder or boot.ini so we have a standard Windows bootable Windows partition

standaard 14:47:37.809969 +0100 Winclone 6 WiFi Platform capabilities 20000.

standaard 14:47:37.810308 +0100 Winclone 6 Device supports Legacy P2P

standaard 14:47:48.519501 +0100 Winclone 6 Detecting Version of Windows

standaard 14:47:48.607575 +0100 Winclone 6 Windows 10 Pro

standaard 14:47:48.607697 +0100 Winclone 6

standaard 14:47:48.677366 +0100 Winclone 6 Professional

standaard 14:47:48.677489 +0100 Winclone 6

standaard 14:47:48.749517 +0100 Winclone 6 16299.15.amd64fre.rs3_release.170928-1534

standaard 14:47:48.749637 +0100 Winclone 6

standaard 14:47:48.818875 +0100 Winclone 6 16299

standaard 14:47:48.819141 +0100 Winclone 6

standaard 14:47:49.537854 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:49.537994 +0100 Winclone 6

standaard 14:47:49.538082 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:49.538224 +0100 Winclone 6 Product: Windows 10 Pro, Edition: Professional

standaard 14:47:49.538310 +0100 Winclone 6 Found Windows 10

standaard 14:47:49.539685 +0100 Winclone 6 Looking For Windows Version inside of Image

standaard 14:47:49.539813 +0100 Winclone 6 Found Version of Windows Earlier than 8

standaard 14:47:49.611705 +0100 Winclone 6 Windows 10 Pro

standaard 14:47:49.611824 +0100 Winclone 6

standaard 14:47:49.679374 +0100 Winclone 6 Professional

standaard 14:47:49.679510 +0100 Winclone 6

standaard 14:47:49.752146 +0100 Winclone 6 16299.15.amd64fre.rs3_release.170928-1534

standaard 14:47:49.752278 +0100 Winclone 6

standaard 14:47:49.821016 +0100 Winclone 6 16299

standaard 14:47:49.821165 +0100 Winclone 6

standaard 14:47:50.362748 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:50.363045 +0100 Winclone 6

standaard 14:47:50.363136 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS

standaard 14:47:50.363234 +0100 Winclone 6 Product: Windows 10 Pro, Edition: Professional

standaard 14:47:50.363311 +0100 Winclone 6 Found Windows 10

standaard 14:47:50.365861 +0100 Winclone 6 Setting to not sleep…

standaard 14:47:50.366665 +0100 Winclone 6 Writing Version of Windows to Image

standaard 14:48:01.225525 +0100 authd Succeeded authorizing right ‘com.apple.ServiceManagement.blesshelper’ by client ‘/Applications/Winclone 6.app’ [731] for authorization created by ‘/Applications/Winclone 6.app’ [731] (13,0)

standaard 14:48:01.293753 +0100 authd Succeeded authorizing right ‘com.apple.ServiceManagement.blesshelper’ by client ‘/usr/libexec/smd’ [759] for authorization created by ‘/Applications/Winclone 6.app’ [731] (3,0)

standaard 14:48:01.654654 +0100 Winclone 6 OSErr AERemoveEventHandler(AEEventClass, AEEventID, AEEventHandlerUPP, Boolean)(ficl,askM handler=0x7fff5798e555 isSys=NO) err=0/noErr

fout 14:48:01.654873 +0100 Winclone 6 errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 “query cancelled” UserInfo={NSLocalizedDescription=query cancelled}

standaard 14:48:01.693457 +0100 Winclone 6 connection invalidated

fout 14:49:43.990755 +0100 Winclone 6 TIC Read Status [1:0x60400016f6c0]: 1:57

standaard 14:49:43.990903 +0100 Winclone 6 TIC TCP Conn Event [1:0x60400016f6c0]: 2

standaard 14:49:43.990996 +0100 Winclone 6 TIC TCP Conn Cancel [1:0x60400016f6c0]

standaard 14:50:55.562349 +0100 Winclone 6 TIC TCP Conn Cancel [4:0x60400017f740]

standaard 14:50:55.564020 +0100 Winclone 6 TIC TCP Conn Destroyed [4:0x60400017f740]

fout 14:50:55.564652 +0100 Winclone 6 TIC Read Status [4:0x0]: 1:57

fout 14:50:55.564690 +0100 Winclone 6 TIC Read Status [4:0x0]: 1:57

fout 14:51:43.401186 +0100 Winclone 6 TIC Read Status [2:0x60400016f900]: 1:57

standaard 14:51:43.401446 +0100 Winclone 6 TIC TCP Conn Event [2:0x60400016f900]: 2

standaard 14:51:43.401589 +0100 Winclone 6 TIC TCP Conn Cancel [2:0x60400016f900]

Does anybody have an idea?

It looks like WInclone is prompting for credentials but fails at that step. Can you try re-installing Winclone and rebooting?

tim

Hi Tim,

Tried that many times. Same error: connection invalidated.
After I gave the image his name than I receive a pop-up that is telling me some additional helper software is needed and I need to enter my credentials (credentials are accepted, see Succeeded authorizing right . Than nothing happens.

standaard 21:27:44.478883 +0100 Winclone 6 2017-12-28 21:23:40, Info IBS Callback_BootEnvironmentDetect: Detected boot environment: BIOS
standaard 21:27:44.478972 +0100 Winclone 6 Product: Windows 10 Pro, Edition: Professional
standaard 21:27:44.479023 +0100 Winclone 6 Found Windows 10
standaard 21:27:44.481581 +0100 Winclone 6 Setting to not sleep…
standaard 21:27:44.482465 +0100 Winclone 6 Writing Version of Windows to Image
standaard 21:27:50.233274 +0100 authd Succeeded authorizing right ‘com.apple.ServiceManagement.blesshelper’ by client ‘/Applications/Winclone 6.app’ [696] for authorization created by ‘/Applications/Winclone 6.app’ [696] (13,0)
standaard 21:27:50.308230 +0100 authd Succeeded authorizing right ‘com.apple.ServiceManagement.blesshelper’ by client ‘/usr/libexec/smd’ [737] for authorization created by ‘/Applications/Winclone 6.app’ [696] (3,0)
standaard 21:27:50.707715 +0100 Winclone 6 OSErr AERemoveEventHandler(AEEventClass, AEEventID, AEEventHandlerUPP, Boolean)(ficl,askM handler=0x7fff56880555 isSys=NO) err=0/noErr
fout 21:27:50.707932 +0100 Winclone 6 errors encountered while discovering extensions: Error Domain=PlugInKit Code=13 “query cancelled” UserInfo={NSLocalizedDescription=query cancelled}
standaard 21:27:50.748814 +0100 Winclone 6 connection invalidated

Do you have another suggestion? I really would like to use this program.

Is it possible you have some other authentication plug-ins installed? It looks like something is preventing Winclone from authenticating the helper tool.

tim

Hi Tim,

It’s a clean install of Mac OSX High Sierra so there is not other software installed by me.
I have received a refund but if you know a solution I am willing to buy the product again. I really need a image of the bootcamp drive.

Kind regards,

Remco

Can you look in system profiler and give me your model identifier of your Mac?

tim

Hi Tim,

Sorry for the late reply. I will create a system report this week.
I have a 2012 late mac mini. Maybe this issue occurs because bootcamp is not official supported for this model?

Kind regards,

Remco