I purchased Winclone the other day for backing up my Bootcamp partition due to getting a new Mac. Since the purchase I have had nothing but issues.
It often hangs on anything I ask of it from making an image to physically copying the drive. As of this post it has been “Archiving Files” for the past 20+ hours with no indication in the progress bar past about 25%. The Bootcamp partition is only 80GB!
I have updated to the latest and the problems still exist. Yesterday I canceled the process and noticed that it did write some files after the formatting of the target drive process and the HDD indicator LED is indeed registering as if there is activity.
I am running Sierra, uninstalled Paragon and disabled any other drive management software. The system is nearly vanilla.
This is VERY frustrating as at this point I am just starting to believe the software will not work.
I have followed all guides an steps to the letter. At this point I am considering nicely asking for a refund so that I can try a different solution.
I would really appreciate a quick response as the old Mac is sold and the purchaser wants it today otherwise I will owe a sizable refund.
Thanks
Sorry you are having issues. If you would like a refund, submit it here and I’ll process it straight away.
If you want to resolve the issue prior to that, let me know. There is a few things you can try:
- Make sure you are on 6.1.4 by looking in the About Winclone window in the Winclone menu.
- Look in the Console while you are cloning for any errors. Make sure console is open while the cloning is happening and filter on winclone.
- Let me know the version of Windows, the Mac hardware, and where you are saving it.
- It is possible there is some file corruption that is causing issues. Make sure you ran chkdsk /b when booted into Windows and make sure it reboots back to the Windows desktop to make sure that chkdsk completes and the journal is re-written.
- Try switching to block based mode in the preferences prior to creating a clone. If there is file metadata issues, then doing a block clone may complete successfully.
tim
Tim,
Thank you for your prompt reply. I REALLY want this to work. Love the interface and it is obvious that a lot of work went into your software. Right now a refund is a last resort.
I am on the latest 6.1.4.
I will check into the console messages (or tail it anyway)
Windows 10 Pro, 2013 I7 15" MBP with 1TB SSD; maxed apple unit for that year
Block based fails entirely. Hangs almost immediately. Can not even make an image with block based.
Initially I believed Paragon was the issue but after a complete removal I can see this is not the case.
I will also try another user profile to see if any profile corruption may be causing the issues but I tried to restore the image from a brand new 2017 15" MBP and it would not work so I doubt this is the case.
My only fear is now that I am 20 hours in, if it is working, albeit slowly, I am hesitant to interrupt in hopes it eventually finishes but in my estimation this process would not take more than a couple hours if all is running correctly so I may as well stop it and try to correct the issue.
Let me dig into the logs and I will post any anomalies here.
Thanks again.
If it is currently running, you can open up the console and filter on Winclone and should see some process.
tim
Unfortunately I stopped before seeing your message and am trying to restore from a backup instead.
Looking at the logs it is just painfully slow - this appears to be the problem as far as I can tell.
It makes no difference which external drive I use (have to use external since the new Mac units solder the SSD - ugh)
After several minutes this is the log results so far…
default 11:02:03.484458 -0500 Winclone 6 LSExceptions shared instance invalidated for timeout.
error 11:02:35.117240 -0500 Winclone 6 TIC Read Status [2:0x608000178cc0]: 1:57
default 11:02:35.117346 -0500 Winclone 6 TIC TCP Conn Event [2:0x608000178cc0]: 2
default 11:02:35.117385 -0500 Winclone 6 TIC TCP Conn Cancel [2:0x608000178cc0]
error 11:02:35.435870 -0500 Winclone 6 TIC Read Status [1:0x60c000177d00]: 1:57
default 11:02:35.436017 -0500 Winclone 6 TIC TCP Conn Event [1:0x60c000177d00]: 2
default 11:02:35.436069 -0500 Winclone 6 TIC TCP Conn Cancel [1:0x60c000177d00]
default 11:03:43.591429 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x60000004ca50 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x600000105070 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:04:13.269728 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x608000059f20 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6080001038d0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:04:44.829382 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x608000053200 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6080001038d0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:12:32.518984 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x604000055ea0 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6040001060c0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:19:56.489600 -0500 Winclone 6 +++++++++++++++++++++++++++++++Creating files+++++++++++++++++++++++++++++++
default 11:19:56.489799 -0500 Winclone 6 1.10 percent completed
default 11:26:34.400095 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x600000058f00 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x600000105df0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:30:44.892317 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x60000004d380 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x600000105df0 (com.twocanoes.Winclone6 - 1052)>”;
}}
If you will notice - the progress is 1.10 precent after several minutes of run time - same as if I was copying directly from disk to disk,
I even tried to renice the processes related to Winclone to no obvious benefit.
Any suggestions.
There is definitely something else going on. Our test setups are around 50GB and take <10 minutes to image. Is there any other process running that would cause disk activity to be so slow? We have seen time machine backups or antivirtus cause slowness issues. Switching to block based in the preferences may help speed it up as well, but there is definitely something else going on.
tim
I agree. I don’t believe it is your software per se but something in it is not playing nice. I am trying on both Sierra and High Sierra - I finally got a susneeful block image made so I am trying it now.
I wonder if your software will run booted in safe mode since it disables pretty much everything? Worth a try if block mode fails I suppose.
As far as running processes, on the new Mac there is nothing installed at all so who knows. This issue is happening on 2 different machines. I will let you know how the block based progresses shortly.
Thank you for standing by and offering help. Regardless if this works on this setup or not I will be keeping the software as the support is excellent. Thank you.
I will post back here soon…
Interesting…
I used renice -20 on Winclone and the Helper app Winclone calls and this is the results:
default 11:44:07.734363 -0500 Winclone 6 +++++++++++++++++++++++++++++++Restoring NTFS from image+++++++++++++++++++++++++++++++
default 11:44:07.734558 -0500 Winclone 6 1.01 percent completed
default 11:44:38.320116 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x6080000594a0 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6080001038d0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:45:00.543110 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x6040000571c0 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6040001072c0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:48:25.462200 -0500 NowPlayingTouchUI [NowPlayingTouchUI] Reloading available apps due to workspace activating an application: NSConcreteNotification 0x6040000571c0 {name = NSWorkspaceDidActivateApplicationNotification; object = <NSWorkspace: 0x60c00000acd0>; userInfo = {
NSWorkspaceApplicationKey = “<NSRunningApplication: 0x6040001064b0 (com.twocanoes.Winclone6 - 1052)>”;
}}
default 11:48:53.828017 -0500 Winclone 6 2.01 percent completed
default 11:53:51.895554 -0500 Winclone 6 3.02 percent completed
default 11:58:34.545442 -0500 Winclone 6 4.03 percent completed
default 12:03:35.058653 -0500 Winclone 6 5.04 percent completed
default 12:08:58.355552 -0500 Winclone 6 6.04 percent completed
Still slow but much faster. Very strange indeed.
default 12:14:01.733001 -0500 Winclone 6 7.05 percent completed
default 12:19:19.071265 -0500 Winclone 6 8.06 percent completed
default 12:24:31.596615 -0500 Winclone 6 9.06 percent completed
default 12:29:47.983881 -0500 Winclone 6 10.07 percent completed
default 12:34:54.107008 -0500 Winclone 6 11.08 percent completed
still slow but a little quicker.
So it appears to be copying 1% every 5 minutes. By my count it will take over 7 hours. Better than 20+ hours I suppose.
Yeah - so no go whatsoever. The transfer time running MANY configurations does not work. I formatted the mac side and reinstalled. Booted to Windows 10 Boot Camp - did disk checks and so on. It is now a virgin system. I also tried on my 2013 MBP, 2015 MBP and the 2017 MBP. All three are maxed out i7 rigs with internal SSD drives.
I tried to copy to an external SSD, external USB 3 drive, USB 2.0 drive, USB C external, Thunderbolt external, USB 3 Thumb drive, 128 GB SD card and tried with two different boot camp installs.
I simply want to move a working boot camp to an external drive - hard to test since I can not even get it to copy. Winclone hangs in various places or simply refuses to finish.
At this point I should have ran windows backup and gone through the painful (yet at this point slightly less painful) process of reinstalling everything.
If there is ANYONE that has actually gotten this to work I would love to hear from you. I would even go as far as offering an amazon gift card to anyone demonstrating this actually functions.
I guess I am going to have to install windows manually on an external SSD and then boot from it in Mac. Ugh, Here goes hours more of my life.
I really wish there was a fix here. The support from the twocanoes team is great - the software simply does not work for any scenario I have tried it on.
Note to devs - I would be willing to open a team viewer session to show you what is happening.
The last thing I am going to try is install Sierra to an external drive, boot from it, run the boot camp assistant and then try to clone to that. It will wast 10 gigs but oh well. If it works this will at least be something,
Thanks for any help.
Gio
Since I can occasionally get a backup to work I wonder of the pro version with the “package” feature would get the job done. Any ideas?
@Sketchy_Hoods,
I’ve had the same issue with Winclone Pro, but just recently. - In the past, I’ve used block based imaging (and deployed it via PKG to multiple computers), but I just captured a 137GB image using WIM in Winclone 6.1.4, and the restoration has been going for about 7 hours so far. I’m deploying the package with DeployStudio… We’ll have to see how the progress goes. If my calculations are correct, it will take another 16 hours to finish.
I’ll keep updating the status here…
Mark
The imaging sped up significantly - apparently the restoration process speed varies greatly. Anyway, it took just under 9 hours to complete… I’ll be heading into my building tomorrow to verify the computer is bootable…
Mark
After much ado I have made images - made a few. In block based imaging I was able to restore to an external USB for testing but no go on the internal BOOTCAMP drive. It errors at the end every time reporting something about “syncing” and some possible info about block size not matching - then the system halts (due to it trying to mount a corrupted partition).
Sadly, the only external USB drive I had was a 500GB and the actual windows install is smaller than 90, made a new bootcamp drive at 100 so I can not clone the 500GB to the 100 obviously nor will a Winclone image from the 500 restore to the 100.
I have officially given up on Winclone as a solution at this point - unless anyone has any other ideas.
Can you give me the make and model of the external drive, the model identifier of the Mac and the version of Windows?
tim
To answer your question regarding the drive make and model - I now have have various drives. No difference from Seagate, WD, or off brand external units.
I did come up with some workarounds though and will share them here for anyone else having issues.
NOTE: This process will let you copy your HDD from an older mac to a new and gets around the block size issues on restore.
NOTE: Tested migrating from 2013 MBP to 2017 MBP - both i7 machines.
NOTE: You will need Winclone on both the old and target machines.
After creating a Bootcamp partition on the target machine I did the following:
- Get any external HDD that is large enough and do a Block based copy to a native image.
- Restore the image to a DMG.
- Mount the DMG and do another copy to a NON block based native image (it will actually work from a DMG unlike from a drive directly for some reason).
- Restore the new image to your Bootcamp partition on the target machine.
- In Winclone, after restore to Bootcamp - right click the new restore and choose “Make EFI Bootable”.
- Launch Bootcamp Assistant on target machine and download the Bootcamp Windows package.
- Copy the Bootcamp Drivers to an external USB drive for later use.
- Reboot in Bootcamp - Keep fingers crossed.
I did this without SYSPREP - Windows would fail to finish reinstalling with SYSPREP on my 2017 MBP. I got the error at creating a login that requires battery removal on some laptops - Hard to do on a 2016+ MBP so this was my solution.
I used a Microsoft tool that will forcefully remove programs to remove old Bootcamp Windows Software and drivers - you can find that tool here: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Installed new bootcamp software from within Windows and all worked well!
The refined process takes about 5 hours total for a 100GB Windows partition.
I want to note that the issues I had before finding the solution were not totally a Winclone issue. Between the release of 10.13, OS issues and Windows not playing nice with OS X (or vice-versa), the totality of the situation made for a frustrating experience. That said, Winclone DID THE JOB! I just had to work around some issues.