The error happens because after Winclone restores the image, it knows the device number but not the mount point. It tries to mount the device and get the mount point. If it fails to mount, then there is no mount returned and Winclone can’t access it.
Do you see the volume as mounted in Disk Utility?
tim
Hi Tim, the BOOTCAMP partition is mounted before I start the restore process but is unmounted when I get the error. I then can’t even mount it from disk utility, I have to start everything again.
I don’t know why this has started to happen because a few days ago I had the image restored and was having issue with injecting the drivers - unfortunately I deleted the partition and started again and then this started happening every time, I don’t understand what’s changed in the meantime. This is on a brand new MacBook Pro with the latest Catalina. The image is from a 2010 MacBook Pro running Windows 10 on the partition.
This is happening to me as well. I upgraded from a mid–2012 MacBook Pro to a late-2016 MacBook Pro with a 1TB SSD broken into two partitions, 500GB each, same as my old setup. I had backed up and restored to the old machine with no issues at all, but restoring to the new machine (after I had setup the partition using Bootcamp assistant) has been nothing but trouble. I’d hate to think that the very program I bought for just this purpose is going to cause me to lose everything on my Windows partition, including my prescription-writing software and records.
I’ll try it again, this time changing the restore dynamics as suggested, but I’m losing hope unless someone there can help me out of this.
Can you give me more specifics on the issue and any error messages?
tim
Well, in my case, the issue has been rendered moot. I ended up deleting the disk image I backed up, wiping the partition again and starting from scratch. After 20 hours, I’m rebuilt, minus my local records of prescriptions I had written over the last five years, but I can get some of those records from the DEA.
Still trying to decide whether I will use this method for backups going forward.
Hi, got the same error here. Created backup on 2017 iMac on Catalina with WinClone 8. Want to restore on 2020 iMac on Big Sur with WinClone 9.
Tried several times. Always ended up with the error.
1.) created in disk utility the new partition. Restarted as suggested.
2.) restored the backup. At the end of restoring ran into “Windows Mount Resolution Error … An error occurred when trying to determine the Windows mount point”.
3.) trying to mount manually via disk utility fails: “com.apple.DiskManagement.disenter error 49223”.
4.) restarting doesn’t solve anything.
Any hints? Is there a way to check whether the backup is valid?
Thanks J.
Winclone is garbage. I’ve purchased it twice over the years to accomplish what it claims it is able to do. Backup a bootcamp partition and restore. It has never worked. It didn’t work in the earlier versions it doesn’t work now. I’ve wasted so many hours on this crap. I just bought Winclone 9 (like an idiot!) to attempt to migrate a partition to a new brand new out of the box iMac running Catalina. And after nearly 12 hours of screwing around I finally get to the point I can restore and I’ve gotten the same error three times. “Windows Mount Resolution Error”.
I captured the following from the logs:
2021-01-19T18:50:39-05:00:/dev/disk0 (internal, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *500.3 GB disk0
1: EFI EFI 314.6 MB disk0s1
2: Apple_APFS Container disk1 149.6 GB disk0s2
3: Microsoft Basic Data U 350.3 GB disk0s4
/dev/disk1 (synthesized):
#: TYPE NAME SIZE IDENTIFIER
0: APFS Container Scheme - +149.6 GB disk1
Physical Store disk0s2
1: APFS Volume Macintosh HD 11.1 GB disk1s1
2: APFS Volume Macintosh HD - Data 13.5 GB disk1s2
3: APFS Volume Preboot 82.0 MB disk1s3
4: APFS Volume Recovery 535.9 MB disk1s4
5: APFS Volume VM 2.1 GB disk1s5
/dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: FDisk_partition_scheme *750.2 GB disk2
1: 0x1C 26.8 GB disk2s1
2: Apple_HFS 750GB 723.3 GB disk2s2
…
…2021-01-19T19:05:30-05:00:Restoring NTFS from image, 85.500000% complete
2021-01-19T19:05:30-05:00:Last message repeated 13 times
2021-01-19T19:05:30-05:00:Syncing, 90.000000% complete
2021-01-19T19:05:34-05:00:Copying EFI Files, 91.000000% complete
2021-01-19T19:05:36-05:00:source device is file:///dev/disk0s4
2021-01-19T19:05:38-05:00:Helper tool error: Windows Mount Resolution Error
2021-01-19T19:05:39-05:00:Error Error Domain=com.twocanoes.WincloneHelper Code=-1 “Windows Mount Resolution Error” UserInfo={NSLocalizedDescription=Windows Mount Resolution Error, NSLocalizedRecoverySuggestion=An error occurred when trying to determine the Windows mount point. Please check the log for more information}
2021-01-19T19:05:39-05:00:Setting the system to allow sleep…
I’m having the exact same problem as Jay. Ridiculous.
I thought I could save myself hours of work re-installing proprietary software (this is for a endodontic office) but instead, I’ve wasted 12 hours of my life and I’m at SQUARE 1. I guess I’ll just reinstall from scratch. It will probably take about 4 hours to complete. I should have just done that from the start. Thanks TWO CANOES!